Refund Policy

Last updated: June 12, 2026

14-day refunds, no drama

If Tokodachi doesn't work on your machine or just isn't for you, email us within 14 days of purchase and you'll get a full refund. No forms, no questions beyond what's needed to find your order.

How to request

• Email [email protected] with the email address you used at checkout.
• Refunds are issued through Paddle (the Merchant of Record) back to your original payment method, typically within 5–10 business days.

One ask

If something's broken, tell us what happened — most issues get fixed fast, and bug reports make the pet better for everyone.