Refund Policy

Last updated: June 20, 2026

14-day refunds for paid products

Tokodachi is currently free during early access. If you buy a paid Tokodachi product through Lemon Squeezy and it doesn't work on your machine or just isn't for you, email us within 14 days of purchase and you'll get a full refund. No forms, no questions beyond what's needed to find your order.

How to request

• Email [email protected] with the email address you used at checkout.
• Refunds are issued through Lemon Squeezy (the Merchant of Record) back to your original payment method, typically within 5-10 business days.

One ask

If something's broken, tell us what happened — most issues get fixed fast, and bug reports make the pet better for everyone.

The English version is authoritative.